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FAQs

Orders typically ship within 1-3 business days, unless the order contains pre-order products. You will be notified by email when your order ships and provided with tracking information. If you do not receive this email within 1-2 business days of ordering, please check your spam folder. Our fulfillment team is working diligently to dispatch your order. However, due to high holiday demand, there may be an extra day added to our standard processing time.

Shipping times vary based on the method of delivery and shipping destination. Holiday volume and carrier issues may result in delays - but generally, orders within the United States are received in 2-8 business days

Since ARMRA is a food, we maintain a strict health code and are not able to accept returns on all items. See the list below for each ARMRA product’s return policy:

  • Immune Revival Stick Packs - If you’re not 100% satisfied with your ARMRA Stick Packs, we offer easy returns and refunds within 30 days of purchase.

  • Immune Revival Bulk Jars - ARMRA Bulk Jars may only be returned if the contents remain in unopened/unused condition. If the tamper-proof seal has been removed or damaged in any way, we can no longer accept it as a return.
  • Accessories - All accessories, including The Whirl, The ARMRA Carafe, The Tote Bag, and The Icon Cap, are final sale unless stated otherwise on our website.
  • Gifted Products - All gifted items, including gift cards or products redeemed through our loyalty program, are ineligible for return.

To initiate your return for return-eligible items, please contact us at help@tryarmra.com.

Please note:
 returned products must be received in their original packaging or they will not be accepted for a refund. The customer is responsible for the cost of return shipping and a $6 processing fee.

Order Protection is a third-party service that allows you to optionally insure your order so that it arrives safely. We do our absolute best to make certain that everything arrives on time and undamaged, yet due to issues out of our control, many mail carriers have been experiencing an increase in delays and lost packages.

We offer Order Protection on every order which insures ARMRA shipments during transit. *Please note, if the customer opts to remove Order Protection from their order, ARMRA is not liable for packages that are lost, stolen, or damaged in transit.

If you need to report an order issue to get a replacement or a refund, please click here or reach out to us at help@tryarmra.com.