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Returns Policy

Need to make a return? No problem. If you've purchased ARMRA Stick Packs and are not 100% satisfied with your purchase, you can return the product and receive a refund. Return requests must be made within 30 days from the date you receive your order.

However, all ARMRA Colostrum jars are final sale. Since ARMRA is a food, we maintain a strict health code and can not accept returns of our bulk jar once the tamper proof seal is removed. ARMRA bulk jars may only be returned if the contents remain in unopened/unused condition. 

Returned products must be received in their original packaging. To request a return, please let us know by emailing us at help@tryarmra.com. We are happy to send you a return shipping label, as well as instructions on how and where to send your package. Any returns made without first contacting: help@tryarmra.com will be considered an unauthorized return and can not be refunded.


Please note, the customer is responsible for the cost of return shipping and a $6 processing fee. You can always contact us for any return questions at  help@tryarmra.com.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Refunds
We will notify you once we’ve received your return, and you’ll be automatically refunded on your original payment method, less the $6 processing fee and cost of return shipping if you use our pre-paid label. Please remember it can take some time for your bank or credit card company to process and post the refund.